If you select Remove Everything, the other option involves further questions.

If you choose to remove everything, skip to the next step.

If you decide to use the Keep my files option, you’ll get presented with a list of apps that will get erased and then asked to confirm the reset.

The first choice will keep your personal files and is suitable for generally refreshing settings and removing installed apps.

Now, you’ll have two options: (1) Keep my files, (2) Remove everything.

For restoring your PC, you’ll want to select the first option.

This option will bring up a new page with additional options: Reset this PC, Go back to the previous version of Windows 10, and Advanced start-up.

From the Update & Security menu, select Recovery on the left-side of the screen.

Alternatively, type “ Reset “ without quotes into the Cortana search box.

Start by clicking on the Settings icon in the Start Menu.

Here are the steps to reset your Windows 10 device. If that process doesn’t work (most likely won’t), you’ll need to perform a clean install/upgrade using the newer license and software. If that scenario applies to you, try to switch the license in the Settings menu. It is important to note that the reset option may use the original OEM license if you upgraded your version of Windows 10, such as from Home to Pro. Using the Reset Your PC Option in Windows 10

Re image a pc